What materials does Viorette use?

All Viorette pieces are crafted from 925 Italian sterling silver, adorned with premium zircon stones that reflect diamond-like brilliance.

Is Viorette jewelry suitable for sensitive skin?

Yes - 925 sterling silver is hypoallergenic and well-tolerated by most skin types, unless there is a known allergy to silver.

Does Viorette offer gift packaging?

Yes - each item comes in elegant signature packaging. A special gift box is also available upon request for a truly elevated unboxing experience.

What does the Viorette 6-month shine warranty cover?

Viorette provides a 6-month warranty covering any issues with color or shine under normal wear, with the exception of gold and rose gold plated items.

How should I store my Viorette silver jewelry?

Store each piece in its soft pouch or Viorette gift box, away from humidity and sunlight. Avoid storing in bathrooms where moisture levels are high.

FAQ

Q: How do I clean my Viorette silver jewelry?

After each wear, wipe gently with a soft cloth or isopropyl alcohol. For deeper cleaning, soak in mild soapy water for 5 minutes, scrub lightly with a soft toothbrush, rinse, and dry completely. Never use bleach or abrasive cleaners.

Q: Does Viorette silver tarnish?

All 925 sterling silver can tarnish over time - it is a natural process, not a defect. Viorette pieces are rhodium-plated, which significantly slows tarnishing. Any tarnish that appears is fully reversible with simple home cleaning.

What materials do you use?

All Viorette pieces are crafted from 925 Italian silver, adorned with premium zircon stones that reflect diamond-like brilliance.

Are your products suitable for sensitive skin?

Our products are generally well-tolerated, unless there's a known allergy to silver.

How long does delivery take?

Delivery typically takes around three business days within Egypt, depending on your location.

What if I don't like the product or it doesn't fit?

We offer a 14-day return or exchange policy, as long as the item is unused and in its original condition.

Do you offer gift packaging?

Yes, each item comes in elegant, signature packaging. We also offer special packaging upon request for a truly elevated experience.

Is there a warranty on your products?

We provide a 6-month warranty on all items, covering any issues with color or shine, with the exception of gold and rose gold plated items.

How can I contact you?

You can reach us via direct message on Instagram or Facebook, or through the "Contact Us" page on our website.

How do I clean my Viorette silver jewelry?

After each wear, wipe gently with a soft cloth or a little isopropyl alcohol. For deeper cleaning, soak in mild soapy water for 5 minutes, scrub lightly with a soft toothbrush, rinse, and dry completely. Never use bleach or abrasive cleaners. See our full Silver Care Guide for more.

Does Viorette silver tarnish?

All 925 sterling silver can tarnish over time — it's a natural process, not a defect. Our pieces are rhodium-plated, which significantly slows tarnishing. Any tarnish that appears is fully reversible with simple home cleaning.

Can I wear my jewelry in the shower or pool?

We recommend removing your jewelry before showering or swimming. Chlorine and saltwater are especially damaging, and repeated water exposure accelerates wear on the rhodium plating over time.

How should I store my silver jewelry?

Store each piece in its soft pouch or Viorette gift box, away from humidity and sunlight. Avoid bathrooms — moisture is silver's biggest enemy.

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