FAQ

What materials do you use?

All Viorette pieces are crafted from 925 Italian silver, adorned with premium zircon stones that reflect diamond-like brilliance.

Are your products suitable for sensitive skin?

Our products are generally well-tolerated, unless there’s a known allergy to silver.

How long does delivery take?

Delivery typically takes around three business days within Egypt, depending on your location.

What if I don’t like the product or it doesn’t fit?

We offer a 14-day return or exchange policy, as long as the item is unused and in its original condition.

Do you offer gift packaging?

Yes, each item comes in elegant, signature packaging. We also offer special packaging upon request for a truly elevated experience.

Is there a warranty on your products?

We provide a 6-month warranty on all items, covering any issues with color or shine, with the exception of gold and rose gold plated items.

How can I contact you?

You can reach us via direct message on Instagram or Facebook, or through the “Contact Us” page on our website.